All quoted prices are GBP.
Unfortunately, we do not offer international delivery services as of yet due to operational constraints. We might decide to offer this in the future.
Unfortunately, due to the way our systems operate, you must wait to receive the item, and then raise a returns and refund process.
If you want to change the order right after you have placed an order, please contact us immediately, as otherwise, we will fulfil the order as is received.
After you have placed your order, we will get your order ready for fulfilment, and then ship it via the delivery service you have chosen at the checkout. We will then provide you with your tracking number together with the courier used via email, and in some cases also via Phone, or WhatsApp. Once you have received your order, please do leave a review for the products, and for the service delivered.
Typically, it takes 3-5 business days to receive your order. We’re doing our best to deliver it promptly for you.
You can track your order here on the website in this Chatty tool, or you can check your email address with a link to the tracking website.
Please make sure you tracked your order from our Tracking page. Or call us at hotline: 123456XXX
Please check our return/refund/exchange policy here.
The short answer is Yes. Please contact us about making an exchange, and we are happy to assist you in doing that.